HP PageWide
HP PageWide
HP has provided a step-by-step guide to properly shutting down an HP Pagewide printer, in case the coronavirus crisis requires you to shut down operations.
If you have to move or store the printer
IMPORTANT: If the printer needs to be shipped to a different location, you should contact your reseller for assistance. The printer has sensitive components that can be damaged during transportation: special transportation features and tools are needed.
To move your printer or store it for an extended period of time at the same site, prepare it correctly as follows to avoid possible damage. Move the printer on its own wheels only over smooth, flat surfaces and do not attempt to go up or down steps.
- Do not remove the ink cartridges, maintenance cartridge, or cleaning container.
- If you are moving the printer to a different location, remove the printheads and store them in the containers provided for the purpose.
If only shutting down for extended period
- Leave all the supplies in the printer.
- Turn off the power using the Power key on the front panel. This will ensure the print heads are properly capped.
- Also turn off the power switch at the rear of the printer.
- Disconnect any cables connecting the printer to a network, a computer, a scanner, or any other accessory.
When the printer is brought back online it may be necessary to run the advanced print head recovery from the “Optimize Print Quality” menu for best results.