Printerpoint, a leader in cloud-based printer management software, recently launched its latest feature Printerpoint Connect. This allows remote connections to the web pages of printers at customer sites for the purposes of configuration, maintenance, and updates.
Built with security in mind, dealers can remotely connect to the web page of a supported printer that is currently managed by Printerpoint. They are able to configure printer settings, update firmware, and handle service issues entirely remotely. More profits are realized by avoiding costly site visits and by avoiding printer downtime.
“Printerpoint Connect is a huge value-add for us. It helps our service division resolve issues without a tech driving onsite. With our printer fleet distributed across all of Northern California, having a way to quickly update firmware without a site visit has saved us a ton of time and money,” says Gunnar Bergman / MPS Manager / Bay Reprographic Supply.
Dealers are gaining immense value from Printerpoint by reducing the need for customer interaction when it comes to recurring tasks, like monthly billing, inventory management, and printer maintenance. Printerpoint records complex meters across every printer and contract type, providing dealers with monthly invoices ready to be sent out. It monitors real-time supply levels and customer inventory, generating new supply orders when needed. And now, Printerpoint allows dealers to securely connect to the web page of their printers at a customer’s office so service issues can be taken care of with just a few clicks.
Jeremy Evans, CEO of Sepialine says, “Printerpoint Connect really elevates the ‘Service’ side of our Service, Supplies and Billing workflows. Dealers can not only access their printers at any time, from anywhere, but are able to complete these tasks instantly and capture more profits.”
To learn more about Printerpoint Connect, call (800) 404-9558 or visit printerpoint.com
ABOUT SEPIALINE Based in San Francisco, CA, Sepialine is a software company that, for over two decades, has focused on building solutions to meet the unique needs of the printer distribution channel. Printerpoint brings modern workflow and automation to printer management – helping companies move beyond antiquated processes and into the future of business.